CookiePolicy.
How TrustCV Ltd uses cookies and similar tracking technologies on qsend.cc and within the Qsend Services. Read alongside our Privacy Policy.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, work more efficiently, and to provide information to the owners of the site. Similar technologies include local storage, pixels, and tags, which we refer to collectively as "cookies" in this policy.
How we use cookies
- Strictly necessary cookies. Required for the operation of our website and Services - for example, to keep you logged in to your Account, to remember items in a session, and to enable core security features. These do not require your consent, as the Services cannot function properly without them.
- Performance and analytics cookies. Help us understand how visitors use our website and Services (pages visited, time spent, error messages) so we can improve performance and user experience.
- Functionality cookies. Remember choices you make (such as language or display preferences) to provide a more personalised experience.
- Marketing and tracking cookies. Where you have consented, we (and our advertising partners) may use cookies and pixels to understand the effectiveness of our marketing, to build audiences for advertising on platforms such as Meta, Google, or LinkedIn, and to measure conversions from those campaigns.
- Email open-tracking pixels. Where you use QS·R to send email sequences, the Services embed a tracking pixel and link-tracking in outgoing emails so that you (our customer) can see whether your own recipients have opened or clicked a message. Recipients of your emails should refer to your own privacy notice regarding this tracking, as you are the controller of that data.
Cookies used on our site
| Category | Purpose | Duration | Third party? |
|---|---|---|---|
| Session / authentication | Keeps you logged in to your Account | Session / up to 30 days | No |
| Security (CSRF / anti-fraud) | Protects against cross-site request forgery and abuse | Session | No |
| Analytics | Measures site usage and performance | Up to 24 months | Yes |
| Marketing | Ad targeting and campaign measurement | Up to 24 months | Yes |
| Preferences | Remembers display and language settings | Up to 12 months | No |
Managing your cookie preferences
When you first visit qsend.cc, we will ask for your consent to non-essential cookies via a cookie banner. You can change your preferences at any time using the cookie settings link in our website footer. You can also control or delete cookies through your browser settings; if you do so, some parts of our website or Services may not function correctly. For more information about cookies generally and how to manage them, visit aboutcookies.org or allaboutcookies.org.
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. Please check this page periodically.
No liability for third-party cookies
Certain cookies are set by third parties over whom we have no control. We accept no responsibility or liability for the operation, content, or privacy practices of any third-party cookie, tracking technology, or the platforms that set them, to the maximum extent permitted by law. Our overall liability in connection with this policy is subject to the limitation of liability set out in our Terms and Conditions.
Contact
TrustCV Ltd, registered in England and Wales, company number 16280940. Registered office: 32 Trafalgar Drive, Brooklands, Milton Keynes, MK10 7ER. Email: privacy@qsend.cc.